Payment Policy
At Romy Mae, we are committed to providing a checkout experience that is secure, transparent, and seamless across all transactions.
1. Accepted Payment Methods
We offer a range of trusted payment options to accommodate customer preferences.
Credit and Debit Cards
We accept the following major card networks:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
Digital Wallets
For expedited and secure checkout, the following digital payment methods are supported:
- Apple Pay
- Google Pay
- Shop Pay
Additional Payment Options
- PayPal
All available payment methods are displayed at checkout.
2. Secure Payment Processing
All transactions are processed through established third-party payment providers utilizing industry-standard encryption and security protocols.
Romy Mae does not store or have direct access to full payment card details. Payment information is handled securely by our payment processing partners.
3. Payment Authorization and Capture
Payment is collected at the time the order is placed. Orders will only be confirmed and submitted for fulfillment once payment has been successfully authorized and completed.
4. Order Confirmation
Upon successful checkout, an order confirmation email containing the details of your purchase will be sent to the email address provided during checkout.
5. Payment Issues
If a payment attempt is unsuccessful, customers are advised to:
- Verify that all payment details have been entered correctly
- Contact their payment provider for further assistance
For additional support, customers may contact us at:
info@romymae.com
6. Refunds and Adjustments
All refunds are processed in accordance with our Returns & Refund Policy. Approved refunds are issued to the original payment method used at checkout.
For More Information
If you have any other questions regarding this policy, don't hesitate to reach out, we're always happy to help.
Business Name
Romy Mae
Business Email
info@romymae.com
Business Hours
Monday to Friday
9:00 AM to 5:00 PM EST
Expected Response Time
We aim to respond to all inquiries within 24 to 48 hours during business hours
Business Address
Cessnalaan 50
1119 NL Schiphol Rijk
Netherlands