Payment Policy

At Romy Mae, we are committed to providing a checkout experience that is secure, transparent, and seamless across all transactions.


1. Accepted Payment Methods

We offer a range of trusted payment options to accommodate customer preferences.

Credit and Debit Cards

We accept the following major card networks:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital Wallets

For expedited and secure checkout, the following digital payment methods are supported:

  • Apple Pay
  • Google Pay
  • Shop Pay

Additional Payment Options

  • PayPal

All available payment methods are displayed at checkout.


2. Secure Payment Processing

All transactions are processed through established third-party payment providers utilizing industry-standard encryption and security protocols.

Romy Mae does not store or have direct access to full payment card details. Payment information is handled securely by our payment processing partners.


3. Payment Authorization and Capture

Payment is collected at the time the order is placed. Orders will only be confirmed and submitted for fulfillment once payment has been successfully authorized and completed.


4. Order Confirmation

Upon successful checkout, an order confirmation email containing the details of your purchase will be sent to the email address provided during checkout.


5. Payment Issues

If a payment attempt is unsuccessful, customers are advised to:

  • Verify that all payment details have been entered correctly
  • Contact their payment provider for further assistance

For additional support, customers may contact us at:
info@romymae.com


6. Refunds and Adjustments

All refunds are processed in accordance with our Returns & Refund Policy. Approved refunds are issued to the original payment method used at checkout.


For More Information

If you have any other questions regarding this policy, don't hesitate to reach out, we're always happy to help.

Business Name
Romy Mae

Business Email
info@romymae.com

Business Hours
Monday to Friday
9:00 AM to 5:00 PM EST

Expected Response Time
We aim to respond to all inquiries within 24 to 48 hours during business hours

Business Address
Cessnalaan 50
1119 NL Schiphol Rijk
Netherlands