For all information regarding shipping times, please visit our shipping policy page.

We currently ship our products to the United Kingdom.

We offer FREE shipping on all our products.

Once your order has been dispatched, we will send you a tracking email. Here you can view the status of your order and provide further instructions to the courier if necessary.

Once you have decided on the product(s) you want to buy from us, we offer you various payment methods.

Currently available: Apple Pay, Google Pay, Visa, Mastercard, Maestro, PayPal, AMEX.

We’re unable to cancel orders once they’ve been placed, as we process and pack them right away to ensure fast delivery.

If you don't like the item, you can always return it within 30 days.

You will receive an order confirmation by email immediately after placing your order. This email contains the order number, order overview and delivery address.

Yes, we recommend that you email our customer service department as soon as possible so that they can change the address information.

Unfortunately, we are unable to change the details of your order once it has been dispatched. To be on the safe side, please contact our customer service department to discuss solutions.

As part of our commitment to customer satisfaction, we accept returns to our warehouse and offer a 30-day return policy, starting from the date you receive the item.

If you have any questions, please do not hesitate to contact us at info@romymae.com, we will be happy to help you. Our experts are available 7 days a week to answer all your questions.